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Birth-Certificate.org provides private administrative assistance services. We are not affiliated with the New Zealand Government.

Frequently Asked Questions

Is Birth-Certificate.org a government website?

No. Birth-Certificate.org is a private administrative assistance service. We are not a government authority and are not affiliated with the New Zealand Government or the Department of Internal Affairs.

Do you issue official New Zealand birth certificates?

No. Official birth certificates are issued exclusively by the New Zealand Department of Internal Affairs. Our service provides guidance, document preparation and administrative support only.

What services does Birth-Certificate.org provide?

We assist users in understanding the application process, preparing the required information, avoiding common errors and navigating the official procedure for requesting a New Zealand birth certificate.

Can I apply for a New Zealand birth certificate directly with the government?

Yes. You may always apply directly through the New Zealand Government. Our service is optional and intended for users who prefer professional administrative assistance.

How long does the birth certificate application process take?

Processing times depend entirely on the Department of Internal Affairs. We do not control processing times and cannot accelerate government decisions.

Do you guarantee approval or issuance of a birth certificate?

No. Final decisions are made exclusively by the New Zealand Government. We do not guarantee approval or issuance of any official document.

What happens to my personal data?

Personal data is used solely for administrative assistance purposes, handled securely and in accordance with applicable data protection regulations.

Are my documents and information kept confidential?

Yes. We apply technical and organizational security measures to protect user information and do not share data with unauthorized third parties.

Can I request a refund?

Refund eligibility depends on the status of the administrative assistance provided. Please consult our Refund Policy or contact our support team.

How can I contact Birth-Certificate.org?

You can contact us through our contact form or by email at [email protected].